connecting The Food & Bev Industry with It's next, best customer

To our hospitality industry friends affected by COVID-19,

Our hearts go out to you in these difficult times. So many establishments have had to shut their doors, so many restaurant industry professionals have lost their jobs, and many of you have gotten sick or had loved ones fall ill. We are in this together and want to do everything we can to help. TappedIn has created a page compiling and organizing all of the resources available to you (if you have others, please send!), we've launched a video podcast (What's On Tap) dedicated to exploring topics as they pertain to the hospitality industry during the pandemic, and we've pivoted our focus to helping our clients be successful with online ordering, delivery, and other revenue-generating opportunities. We're here to help, just let us know what we can do for you! Stay safe, stay healthy, and take care of each other!

Joe Sheahan

Cofounder & CEO

TappedIn

RESTAURANT RESOURCES

Want to see other videos that we've created? Check out our YouTube channel for our bar/restaurant client videos and more!

WHO WE ARE

TappedIn is a Chicago-based marketing & analytics company that connects the food & beverage industry to consumers at the point-of-purchase and beyond. Our suite of solutions provides the right tool at the right time to engage today’s tech-savvy diners. We keep them informed, connected and coming back for more!

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WHO WE SERVE

TappedIn was created for the food & beverage industry by food & bev industry veterans. As former operators, we know how difficult it is to do marketing effectively (high quality, on a consistent basis, across all platforms) and operate successful bars and restaurants. There simply isn't enough time in the day. We also wanted to create a platform where beer, wine & spirit brands and distributors could participate, creating a cohesive ecosystem that is compliant with the three-tier system. Our platform is built to deliver timely touch points and engagements in order to create brand loyalists, all while capturing insight-rich data and analytics.

WHO are you?

Find out all of the ways we can connect you with your next, best customer at the point-of-purchase and beyond!

Bar, Restaurant, or Retailer

WHAT OUR CLIENTS HAVE TO SAY

James D., Co-owner, Pelican Harry's

I am a busy operator and as much as I would love to be able to spend more time on marketing, I simply do not have it. TappedIn’s solutions and professionalism are exactly what we need to grow. Their customer service is also a breath of fresh air.

One service that I particularly appreciate is SocialTap. I know that all of our guests are on social media and that it's a great place to stay engaged with and to grow our audience, but I just do not have time to post consistently nor do I have the expertise to do it well. TappedIn's social media team worked with us to create a custom posting strategy that keeps our guests connected at all times and has really professionalized our brand.

Osmaan R. - Wise Owl

TappedIn is the company I’ve been waiting for my whole career. Trying to keep up with all of the marketing initiatives that I know that we should be doing, learning new platforms and technologies, and communicating with the different people responsible for each was exhausting. TappedIn not only takes care of all of our traditional marketing and design projects, they also offer new and innovative solutions that I don’t have time to stay on top of. I love that they are data-focused and results-driven, I trust that they are working hard to make us successful. I was able to customize a package based on what our needs were. They send me suggestions and reminders of upcoming holidays and events; which helps us start planning much earlier than we used to. I send one message and everything just gets done. I couldn’t be happier with having TappedIn as a "team member” and highly recommend them to every restauranteur.

Nick K. - The forge

Over the years we have grown a huge list of customer emails, and TappedIn’s WiFi On Tap solution collects more every day. I never thought our WiFi could be such an helpful marketing opportunity. TappedIn made the creation of monthly promo emails a breeze and have automated a lot of them as well. We used to try do it ourselves but we were never thrilled with how they looked and we didn’t get around to doing it on a regular basis. TappedIn stepped in, created a branded email template, and builds and sends our emails for us on a consistent schedule. They are always looking for ways to increase open rates and drive ticket sales of upcoming shows. Other wifi marketing companies we talked to didn’t offer the service layer yet they were charging the same or more. TappedIn gets what we need and makes it happen.

Steve B. - Hamilton's Pub

Let me begin by saying I have been in the restaurant for over 25 years, working in every position in the industry including on the owner-operator side of the business since 2005. With that said, the number one reason I would recommend TappedIn is the fact that they are a one stop shop when it comes to marketing. From handling all social media platforms, to texts and email blasts, website design and updates, and more, they allow me to focus on customer service and operations instead of being tied up at a computer in the office. Another thing I appreciate about working with TappedIn is that they get things done and get it them done quickly and correctly. I used to think I couldn't afford a service like this, TappedIn proved me wrong!

LET'S STAY CONNECTED!