WHO are you?

TappedIn is the company I’ve been waiting for my whole career. Trying to keep up with all of the marketing initiatives that I know that we should be doing, learning new platforms and technologies, and communicating with the different people responsible for each was exhausting. TappedIn not only takes care of all of our traditional marketing and design projects, they also offer new and innovative solutions that I don’t have time to stay on top of. I love that they are data-focused and results-driven, I trust that they are working hard to make us successful. I was able to customize a package based on what our needs were. They send me suggestions and reminders of upcoming holidays and events; which helps us start planning much earlier than we used to. I send one message and everything just gets done. I couldn’t be happier with having TappedIn as a "team member” and highly recommend them to every restauranteur. 

Over the years we have grown a huge list of customer emails, and TappedIn’s WiFi On Tap solution collects more every day. I never thought our WiFi could be such an helpful marketing opportunity. TappedIn made the creation of monthly promo emails a breeze and have automated a lot of them as well. We used to try do it ourselves but we were never thrilled with how they looked and we didn’t get around to doing it on a regular basis. TappedIn stepped in, created a branded email template, and builds and sends our emails for us on a consistent schedule. They are always looking for ways to increase open rates and drive ticket sales of upcoming shows. Other wifi marketing companies we talked to didn’t offer the service layer yet they were charging the same or more. TappedIn gets what we need and makes it happen.

Let me begin by saying I have been in the restaurant for over 25 years, working in every position in the industry including on the owner-operator side of the business since 2005. With that said, the number one reason I would recommend TappedIn is the fact that they are a one stop shop when it comes to marketing. From handling all social media platforms, to texts and email blasts, website design and updates, and more, they allow me to focus on customer service and operations instead of being tied up at a computer in the office.  Another thing I appreciate about working with TappedIn is that they get things done and get it them done quickly and correctly. I used to think I couldn't afford a service like this, TappedIn proved me wrong!